Return any unused, undamaged, or defective merchandise within 7 days of the order delivery date and you will be refunded to the original form of payment. Returns made after 7 days of the order delivery date confirmed by your tracking number cannot be refunded.

1. Contact us by email at support@attirecollection.com and provide us with your order number and a brief statement explaining the reason for return.

2. Once your return is approved, you will be emailed within 24-48 hours.

3. Once you are ready to ship your return, address your package to shipping address which will be provided with your order:

4. Use a trackable and insured shipping method to return your package, with your order number clearly printed on your shipping label.

5. We will email you when your return is processed.

6. Once your return is processed, please allow 24-72 hours for your bank to credit the refund back onto your payment method.

Please note: ATTIRE COLLECTION is not responsible for any return fees or returns that are lost or stolen while in transit.

A: Changes can only be made before the processing starts, after your order has been processed, we are unfortunately unable to make any changes.

A: Please note in some of the countries, customs clearings may cause a several weeks delay in delivery.

A: To track your order, we will send you a tracking link via email upon order 

A: All orders are processed within 2~7 business days.

We pack and ship immediately and have your shipment on the way as quickly as possible, usually between 5~12 business days.

For Elfin Eligo Bags Delivery in Singapore & Malaysia deliveries usually take 5~7 business days and international deliveries usually take 2~3 weeks, depending on your location and customs controls.

Please note that we do not ship on Fridays & Public Holidays (in MENA region), Saturdays, Sundays or Public holidays (in Europe, USA and rest of the world).

While we will do all, we can ensure your order is delivered on time, attirecollection.com cannot be held responsible for conditions beyond our control such as severe weather, service interruptions, etc.

If you have ordered more than one item, it is very likely that you’re going receive them separately. Each item has its own tracking code.

Return any unused, undamaged, or defective merchandise within 7 days of the order delivery date and you will be refunded full amount to the original form of payment. Returns made after 7 days of the order delivery date confirmed by your tracking number cannot be refunded or in some cases only after the approval from the higher management. Email us with details at support@attirecollection.com